Voice AI can slip up, giving wrong answers that confuse customers. A key...

https://www.bust-bookmark.win/voice-ai-sometimes-gives-wrong-answers-because-it-mishears-or-guesses-when-data

Voice AI can slip up, giving wrong answers that confuse customers. A key reason? Misheard info or incomplete checks. One practical fix: use readback for order IDs to let users confirm details before moving on