Voice AI can give wrong answers when it misunderstands input or pulls...

https://www.toro-bookmarks.win/voice-ai-can-sometimes-misunderstand-or-make-up-information-during-calls-which

Voice AI can give wrong answers when it misunderstands input or pulls incomplete info. Catching these errors early avoids frustrating customers. One simple fix: use readback to confirm order IDs aloud before finalizing