Very clear and easy to follow
https://privatebin.net/?28608590e622ac3d#276Lxdx8en8BGK4oTXPyoAK8FqJXXVe1dsEWtrh4EjRp
Very clear and easy to follow. I bookmarked this in case anyone in my family ever needs it. I really hope nobody does, but at least now I know the first steps. Things like the crash report and not talking to the other insurer weren't on my radar at all