Listen without rushing to fix things. Ask what would help today and offer one...

https://dominicksultimatejournals.readspirex.com/posts/what-should-i-say-when-my-brother-keeps-skipping-family-gatherings

Listen without rushing to fix things. Ask what would help today and offer one practical step, like sitting with them while they make a call. Say, “I’m here, and we can take this one step at a time.” Set kind boundaries