By 2026, AI customer service platforms are hitting 70% automation within a...

https://www.livebinders.com/b/3726884?tabid=48f0a6b4-7e10-3907-f91e-9144d11d3312

By 2026, AI customer service platforms are hitting 70% automation within a week, but not all bots fully resolve issues. Many excel at assist vs resolve—helping agents handle cases faster, not replacing them outright