Ask what helps now - hear them out - offer a walk, food, or help to book care....

https://www.runway-bookmarks.win/listen-without-rushing-to-fix-things-ask-what-would-help-and-offer-one-1

Ask what helps now - hear them out - offer a walk, food, or help to book care. Say I can sit with you while you call. Set kind limits. You can care and rest. Check in soon. Trust may take more than one talk. Keep showing up - do not fix it all.