AI voice agents for phone support now handle conversations with better turn...
https://echo-wiki.win/index.php/Containment_Rate_Feels_Like_a_Vanity_Metric_-_What_Should_I_Track_Instead%3F
AI voice agents for phone support now handle conversations with better turn detection and barge-in, making interactions feel more natural and faster. These improvements reduce wait times and let customers jump in anytime without delays