AI voice agents are improving phone support by reducing end-to-end latency,...

https://oliviasinsightfulthoughts.novacrestiq.com/posts/how-do-i-test-barge-in-during-a-vendor-pilot

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let callers interrupt or respond anytime, speeding up interactions